Lost & Stolen ATM Debit Card
If your card is stolen or misplaced, contact Citizens Bank of Rogersville immediately:
For after-hours service call TransFund:
If you suspect a fraudulent transaction on your account, contact Citizens Bank of Rogersville:
For after-hours service, call TransFund FraudWatch:
Debit Card Policy
Effective March 15, 2019:
To combat rising debit card fraud and to protect your account, you will now be required to enter your debit card PIN for most debit card transactions. Please contact us at 417-753-2836 if you need assistance with your PIN.
If you attempt a credit card transaction with your debit card, and the transaction is declined - Please cancel or change the payment type, and select "DEBIT" and provide your PIN, as requested.